PRIVACY POLICY

 

LUIS & COS and its subsidiaries ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.luisandcos.co.uk (our “site”) you are accepting and consenting to the practices described in this policy.

1 INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

1.1 Information you give us

This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

1.2 Information we collect about you

Like most websites, our servers use log files to list requests made by you to the server.  We use log files to store information such as internet protocol addresses, browser type, internet service provider, visited pages, date and time used and gather broad demographic information for aggregate use. This information is not linked to any personally identifiable information.

2 COOKIES

2.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. These cookies do not collect personal information.  We do not combine the information collected through cookies with other personal information to further identify you.By continuing to browse the site, you are agreeing to our use of cookies.

2.2 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies(including essential cookies) you may not be able to access all or parts of our site.

3 USES MADE OF THE INFORMATION

We use information held about you in the following ways:

3.1 Information you give to us

We will use this information:

3.1.1 to provide you with service-essential information at the e-mail address you have provided to us. These messages are strictly limited to communication necessary to use our services;

3.1.2 to provide you information about other goods and services we offer;

3.1.3 to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;

3.1.4 to notify you about changes to our service;

3.1.5 to ensure that content from our site is presented in the most effective manner for you and for your computer.

By supplying us with your email address, you consent to receiving this information. If a you do not, or no longer, wishes to receive such information they can opt out of receiving such information by unsubscribing by following the unsubscribe link on the email received

3.2 Information we collect about you

We will use this information:

3.2.1 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

3.2.2 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

3.2.3 to allow you to participate in interactive features of our service, when you choose to do so;

3.2.4 as part of our efforts to keep our site safe and secure;

3.2.5 to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

3.2.6 to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

 

4 DISCLOSURE OF YOUR INFORMATION

4.1 You agree that we have the right to share your personal information with:

4.1.1 Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

4.1.2 Selected third parties including:

4.1.2.1 advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;

4.1.2.2 analytics, web developers and search engine providers that assist us in the improvement and optimisation of our site.

4.2 We will disclose your personal information to third parties:

4.2.1 In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

4.2.2 If LUIS & COS Limited, any of its subsidiaries or substantially all of any of their assets are acquired by a third party, in which case personal data held by them about their customers will be one of the transferred assets.

4.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of LUIS & COS Limited or its subsidiaries, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5 WHERE WE STORE YOUR PERSONAL DATA

5.1 All information you provide to us is stored on our secure servers.

5.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6 THIRD PARTY LINKS

Our site contains links to other sites. We are not responsible for the terms of use or privacy practices of these other sites.  Use of those sites is governed by their own terms and policies.

7 YOUR RIGHTS

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at hello@luisandcos.co.uk

7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

8 ACCESS TO INFORMATION

You may request information on the data about them that we store, the purpose for which we store it, the legal basis for storing it, how long we will keep the data and who receives the data and for what purpose. We will respond to such written requests within 30 days of submission.  You are entitled to request correction of incorrect data or the deletion thereof at any time. We will correct and or delete such data within 15 business days of receipt of the request.  Such data will not be recoverable.

9 CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

10 CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@luisandcos.co.uk